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Certificate IV in Youth Work

Provided by Open Colleges

Course Overview

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If you want to make a difference in young people's lives, the nationally recognised Certificate IV in Youth Work - designed in consultation with the industry - gives you the skills and knowledge to work in this rewarding field.

This course covers the holistic welfare of children and teenagers, including their safety, emotional health and social connectivity.

  • How to listen to and understand young people’s problems, taking into account their background and circumstances, and counsel them around the areas they are struggling with.
  • The skills to interact and work with the families and guardians of children and teens, to arrive at the best possible outcomes for your young client’s welfare.
  • How to understand and work with a variety of cultural perspectives, and promote the health and safety of young people living in these communities.
  • Key relationship and trust building skills.
  • How to assess young people, respond to their needs and link them in with services that will assist them and meet their needs.
  • Encourage youth participation, and help young people to connect with people and communities that will have a positive and healthy impact on their lives.
  • How to respond to critical situations, and work with youth who are experiencing or are at risk of homelessness.
  • Understand, work with and support young people struggling with mental health issues.

Course Quick Look

Awarded By:
Open Colleges
Certificate lV
Study Mode:
Maximum 18 months
Nationally Recognised:


Module 1: Introduction to youth work

Work effectively with young people in the youth work context

  • Apply understanding of the social, historical, economic, legal and political contexts of young people
  • Apply understanding of the context of youth work
  • Work within the core values and practice frameworks of youth work
  • Work with understanding of the impact of values in determining the approach to working with young people

Engage respectfully with young people

  • Communicate effectively with young people
  • Reflect understanding of youth cultures and subcultures and young person’s own development
  • Work with the young person as the focus
  • Reflect on own practice and values

Module 2: Working with diversity

Work with diverse people

  • Reflect on own perspectives
  • Appreciate diversity and inclusiveness, and their benefits
  • Communicate with people from diverse backgrounds and situations
  • Promote understanding across diverse groups

Promote Aboriginal and/or Torres Strait Islander cultural safety

  • Identify cultural safety issues in the workplace
  • Model cultural safety in own work
  • Develop strategies for improved cultural safety
  • Evaluate cultural safety strategies

Module 3: Work, health and safety

Participate in work health and safety

  • Follow safe work practices
  • Implement safe work practices
  • Contribute to safe work practices in the workplace
  • Reflect on own safe work practices

Module 4: First aid

Provide first aid

  • Respond to an emergency situation
  • Apply appropriate first aid procedures
  • Communicate details of the incident
  • Evaluate the incident and own performance

Module 5: Working with families

Work effectively with young people and their families

  • Establish relationship with the young person’s nominated carer/family members
  • Exchange information with family/carers about young person’s needs and/or risks
  • Determine a mutual approach to addressing the young person’s needs
  • Respond to families’/nominated carers concerns about young person

Module 6: Practice principles

Work legally and ethically

  • Identify and respond to legal requirements
  • Identify and meet ethical responsibilities
  • Contribute to workplace improvements

Use communication to build relationships

  • Communicate with clients and co-workers
  • Address communication needs
  • Facilitate meetings

Module 7: Mental health

Work with people with mental health issues

  • Establish respectful relationships with people with mental health issues
  • Determine the needs of people with mental health issues
  • Work with people with mental health issues to meet aspirations and needs

Provide services for young people appropriate to their needs and circumstances

  • Identify and address immediate needs and circumstances of young people
  • Explore and clarify issues facing the young person and the nature of support sought
  • Facilitate goal setting and action planning
  • Provide targeted assistance and referral
  • Act as an advocate on request

Assess co-existing needs

  • Prepare for assessment
  • Analyse the person’s needs using a collaborative approach
  • Determine appropriate services
  • Complete reporting
  • Evaluate assessment and referral processes

Module 8: Responding to crisis

Respond to critical situations

  • Implement risk-minimisation strategies
  • Maintain a safe environment for young people
  • Prevent escalation of violent behaviour
  • Secure the safety of clients

Work with people experiencing or at risk of homelessness

  • Address issues associated with people who are experiencing homelessness or risk of becoming homeless
  • Support and advocate for people who are experiencing homelessness or at risk of becoming homeless

Identify and respond to children and young people at risk

  • Implement work practices which support the protection of children and young people
  • Report indications of possible risk of harm
  • Apply ethical and nurturing practices in work with children and young people

Module 9: Community supports

Support young people to create opportunities in their lives

  • Create a relationship of trust and respect
  • Work with young people to identify their needs, rights, strengths, hopes and opportunities
  • Identify goals with the young person
  • Develop and implement action plans

Work within a community development framework

  • Operate within a community development framework
  • Distinguish between private and public issues arising in community development work
  • Work with groups to achieve community development outcomes

Plan and conduct group activities

  • Plan group activities and resources
  • Coordinate group planning processes
  • Manage group processes and conflict
  • Evaluate group activities

Payment Options