• Area of Study
    Animal Care
  • Online / On-Campus
    * Optional
  • Qualification
    * Optional

Certificate III in Health Services Assistance

Provided by  Open Colleges

Course Overview

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Interested in becoming a nursing assistant or health care aide? This course is ideal for those trying to find entry level work as an assistant in nursing or nursing support worker.

Experience all the rewards of this fulfilling area of work with this online and nationally recognised course.

Nursing assistants provide assistance to clients under supervision from a health professional. This course will prepare you to perform patient observations, how to work effectively with culturally diverse clients and how to use medical terminology.

Successful completion of this course could enable you to work in aged care facilities, hospitals, clinics, private medical practices and home and community care services.

Course Quick Look

Awarded By:
Open Colleges
Certificate lll
Study Mode:
Maximum 18 months
Nationally Recognised:


Recognise healthy body systems

  • Work with information about the human body
  • Recognise and promote ways to support healthy functioning of the body

Interpret and apply medical terminology appropriately

  • Respond appropriately to instructions which contain medical terminology
  • Carry out routine tasks
  • Use appropriate medical terminology in oral and written communication

Provide first aid

  • Respond to an emergency situation
  • Apply appropriate first aid procedures
  • Communicate details of the incident
  • Evaluate the incident and own performance

Comply with infection prevention and control policies and procedures

  • Follow standard and additional precautions for infection prevention and control
  • Identify infection hazards and assess risks
  • Follow procedures for managing risks associated with specific hazards

Participate in work health and safety

  • Follow safe work practices
  • Implement safe work practices
  • Contribute to safe work practices in the workplace
  • Reflect on own safe work practices

Perform general cleaning tasks in a clinical setting

  • Prepare to clean safely
  • Clean and maintain surfaces in clinical areas
  • Ensure maintenance of cleaning standards
  • ​Manage waste
  • Store equipment and cleaning agents safely

Assist with movement

  • Prepare to assist a person with movement
  • Assist with movement
  • Complete assistance with movement

Transport individuals

  • Prepare for transport
  • Transport the person and equipment
  • Deliver the person

Provide or assist with oral hygiene

  • Identify patient’s oral hygiene requirements to ensure good oral health
  • Assist and support patients in an appropriate manner
  • Assist and support patients in their identified oral hygiene needs
  • Recognise and report changes in patient oral hygiene requirements

Work with diverse people

  • Reflect on own perspectives
  • Appreciate diversity and inclusiveness, and their benefits
  • Communicate with people from diverse backgrounds and situations
  • Promote understanding across diverse groups

Respond effectively to behaviours of concern

  • Identify behaviour and plan response
  • Apply response
  • Report and review incidents

Prepare and maintain beds

  • Prepare area for bed making
  • Make bed
  • Leave bed ready for occupancy or continued occupancy

Maintain a high standard of service

  • Establish and maintain an appropriate relationship with people accessing service
  • Act in a respectful manner at all times
  • Evaluate own work to maintain a high standard of service

Communicate and work in health or community services

  • Communicate effectively with people
  • Collaborate with colleagues
  • Address constraints to communication
  • Report problems to supervisor
  • Complete workplace correspondence and documentation
  • Contribute to continuous improvement

Organise personal work priorities and development

  • Organise and complete own work schedule
  • Monitor own work performance
  • Coordinate personal skill development and learning

Payment Options