• Area of Study
    Animal Care
  • Online / On-Campus
    * Optional
  • Qualification
    * Optional

Diploma of Counselling

Provided by  Open Colleges

Course Overview

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In this online Diploma you will learn a variety of therapy techniques to provide mental health, behavioural, or emotional assistance to individual clients in need. You will also learn how to communicate effectively, work within a case management framework, and to refer clients to other services when necessary.

Utilsing the knowledge and guidance of industry experts you will learn:

  • The theory of core counselling methodologies used to assist clients and how to select and apply these on an individual basis.
  • The art of establishing and maintaining counselling relationships.
  • How to communicate effectively with clients and co-workers.
  • The knowledge and skills to work within a case management framework.

This course is offered by Open Colleges on behalf of Integrated Care and Management Training and delivered online to give you the flexibility to study where and when you want.

Course Quick Look

Awarded By:
Open Colleges
Study Mode:
Maximum 24 months
Nationally Recognised:


Establish and confirm the counselling relationship

  • Use a structured approach to counselling
  • Establish the nature of the helping relationship
  • Confirm the helping relationship

Work legally and ethically

  • Identify and respond to legal requirements
  • Identify and meet ethical responsibilities
  • Contribute to workplace improvements

Work with diverse people

  • Reflect on own perspectives
  • Appreciate diversity and inclusiveness, and their benefits
  • Communicate with people from diverse backgrounds and situations
  • Promote understanding across diverse groups

Promote Aboriginal and/or Torres Strait Islander cultural safety

  • Identify cultural safety issues in the workplace
  • Model cultural safety in own work
  • Develop strategies for improved cultural safety
  • Evaluate cultural safety strategies

Apply specialist interpersonal and counselling interview skills

  • Communicate effectively
  • Use specialised counselling interviewing skills
  • Evaluate own communication

Facilitate the counselling relationship and process

  • Support clients to identify concerns
  • Support clients to work through concerns
  • Monitor the counselling process
  • Bring the counselling process to an end

Research and apply personality and development theories

  • Research theories of personality and human development
  • Link theories to own practice
  • Update and maintain knowledge of theoretical trends

Apply learning theories in counselling

  • Research learning theories
  • Analyse behavioural outcomes of different modelling and reinforcement influences
  • Formulate a program for change in a counselling context

Select and use counselling therapies

  • Select counselling therapies
  • Use counselling therapies
  • Evaluate use of counselling therapies

Provide loss and grief support

  • Recognise reactions to loss and grief
  • Engage empathically
  • Offer support and information
  • Care for self
  • Review support provided

Develop, facilitate and review all aspects of case management

  • Determine appropriate response to case management in accordance with organisation and legislative requirements
  • Conduct case management meetings
  • Develop an appropriate case management plan
  • Monitor and review case work activities and processes

Assess the needs of clients with problem gambling issues

  • Prepare for assessment
  • Conduct assessment
  • Develop a case plan with the client
  • Refer clients

Recognise and respond to crisis situations

  • Identify imminent crisis situations
  • Address immediate safety concerns
  • Provide referral for crisis intervention support
  • Care for self

Recognise and respond appropriately to domestic and family violence

  • Adopt work practices that support interactions with those affected by domestic and family violence
  • Identify client needs
  • Respond to client needs

Support counselling clients in decision-making processes

  • Assist clients to clarify goals and requirements
  • Explore options with clients
  • Support client to reach decisions

Work with people with mental health issues

  • Establish respectful relationships with people with mental health issues
  • Determine the needs of people with mental health issues
  • Work with people with mental health issues to meet aspirations and needs

Reflect on and improve own professional practice

  • Reflect on own practice
  • Enhance own practice
  • Facilitate ongoing professional development

Payment Options